For some business owners, the idea of asking for reviews spells stress and anxiety. They think asking for reviews is just inviting trouble, complaining customers and negative reviews. However, if done correctly, asking for online reviews can make your customers feel heard, serve as another touchpoint after a sale and serve as a proactive way to actually mitigate bad reviews.
Read MoreNot only do your customers read reviews online to decide whether or not to shop and buy from you, there are three specific reasons online reviews are vital for a healthy business.
Read MoreWith nearly nine out of ten consumers consulting online reviews before they consider even stopping by your business, giving attention to your customers’ online reviews is more important than ever.
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